Departmental Papers

The Gulf Cooperation Council (GCC) countries have pursued ambitious digitalization strategies as part of their broader economic transformation agenda. This paper provides a thorough review of the GCC's significant acceleration in digital transformation, particularly since the onset of the pandemic, highlighting progress in digital infrastructure, GovTech (government technology) maturity, and fintech activities. By constructing a novel composite index—the Enhanced Digital Access Index (EDAI)—and benchmarking the GCC's achievements against those of advanced and other emerging market economies, the paper finds that the GCC, on average, has closed its gap with AEs on the overall EDAI, with strengths particularly in digital infrastructure and affordability. Based on a global sample, the paper’s empirical analysis highlights a positive correlation between digitalization advancement and enhanced financial inclusion, strengthened banking sector resilience during crises, improved government effectiveness, and faster corporate sector recoveries following economic downturns. To complement the sectoral analysis of the impact of digitalization, the paper also examines the relationship of economic growth and resilience with economy-wide digitalization and find a positive association. Our findings point to additional economic gains from further advancing digitalization in the GCC, which would require comprehensive strategies to further leverage digitalization to enable a more effective and transparent public sector, balance opportunities and risks associated with fintech, enhance digital skills and digital adoption, with adequate social safety nets and appropriate training to strengthen social protection and labor market inclusion, and create an enabling environment to further digital penetration.